Refund Policy
Refunds for RapidCanvas.ai services are subject to the terms outlined in your specific contract. Please refer to your service agreement for detailed information on refund eligibility and processes. If you have questions about your refund eligibility, please contact our support team at support@rapidcanvas.ai with your account details and inquiry.
Subscription and Billing Policy
RapidCanvas.ai offers subscription-based access to our platform. The specific terms of your subscription, including billing frequency and pricing, are outlined in your service agreement. Your subscription will automatically renew at the end of each billing cycle unless cancelled. You can manage your subscription through your account settings or by contacting our support team.
Cancellation Policy
You may cancel your RapidCanvas.ai subscription in accordance with the terms specified in your service agreement. To initiate a cancellation, log into your account and navigate to the "Subscription" section, or email our support team at support@rapidcanvas.ai to request cancellation.
Upon cancellation, your account will remain active until the end of your current billing cycle, after which your access to the service will be deactivated. Refunds for partial periods of service are subject to your contract terms.
Data Retention Policy
Following the cancellation of your subscription, we will retain your data for a period of 30 days. During this time, you may request a copy of your data by contacting our support team. After the 30-day period, all your data will be permanently deleted from our systems in accordance with our data protection protocols.
Service Delivery
RapidCanvas.ai is a cloud-based Software as a Service (SaaS) platform. Upon successful subscription activation, you will receive access to our platform via a secure login. Our service is delivered continuously through our web-based interface, with regular updates and improvements implemented automatically at no additional cost.
Customer Support
We provide customer support via email at support@rapidcanvas.ai. Our support team is available Monday through Friday, 9 AM to 5 PM CST. We strive to respond to all inquiries within 24 business hours.